Refund policy

We have a no refunds and no return policy. All sales are final. If there are any issues with your order, please contact us at theketonailz@gmail.com.

Quality Assurance Guarantee
We stand by the quality of our products. If you experience any issues, please contact us at theketonailz@gmail.com

All Sales Final

You can always contact us for any return question at theketonailz@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
Due to the custom and unique nature of our products, all sales are final. No refunds or returns are accepted. Please ensure your selections are correct before completing your purchase. For any questions or concerns, please contact us at theketonailz@gmail.com.